Privacy Policy

At Pumba’s Paradise, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you book a stay at our villa or interact with our services.

1. Information We Collect

We collect personal data to provide and manage your reservation, ensure your safety, and improve your experience. This includes:

Contact Information: Name, email address, phone number
Booking Details: Dates of stay, number of guests, special requests
Payment Information: Processed securely via third-party providers
Security Footage: Outdoor security cameras may record video during your stay for safety and property protection.

2. How We Use Your Information

We use your data to:

Confirm and manage your reservation
Communicate with you before, during, and after your stay
Ensure the safety and security of our guests and property
Comply with legal obligations

3. Security Cameras

For your safety and ours, Pumba’s Paradise uses outdoor security cameras. These cameras are positioned to monitor entrances and common outdoor areas. They do not record inside the villa or private indoor spaces.

Footage is stored securely and only accessed if needed for security purposes or legal compliance.

4. Data Sharing

We do not sell your personal data. We may share your information with:

Payment processors to handle transactions
Local authorities if required by law
Service providers under confidentiality agreements

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have rights to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain processing

To exercise these rights, contact us at: hola@pumbasparadise.com